Do I need to sign up before buying any Offer/Product?

Yes. To buy any offer you do need to register on to our site. For registering you are required to share some of your basic information such as name, contact number, address, etc.

How do I create an myshoppingbd.com account?

To create a www.myshoppingbd.com  account,

  • Visit www.myshoppingbd.com.
  • Click on the Register tab.
  • Fill the required blank fields mentioning your email address, phone number, and a password according to your convenience.
  • Lastly, click on “Submit” button and be a registered myshoppingbd.com member

Am I billed as soon as I join myshoppingbd.com?

NO. You are only billed when you place an order online to purchase any item from our site.

Is my info safe?

YES. We strictly maintain our customer confidentiality policy and DO NOT at any circumstance share personal information with any other third party.

Why should I subscribe to myshoppingbd.com newsletter?

Myshoppingbd.com frequently comes up with exclusive bonus and discount offers exclusively for www.myshoppingbd.com  members. Through subscription to our newsletter, you shall get regular updates on our latest offers and discounts on a range of packages.

How do I login using myshoppingbd.com account?

  • To sign in, visit www.myshoppingbd.com.
  • Click on the SIGN IN button.
  • Provide your email address and password
  • Finally, click log in and sign in to your www.myshoppingbd.com
  • You can also LOGIN using your Facebook account.

How do I login using Facebook?

To sign in using Facebook,

  • First login to your Facebook account.
  • Visit www.myshoppingbd.com and click on SIGN IN using Facebook button.
  • Allow access to your Facebook information
  • You will be automatically redirected to myshoppingbd.com site.

How do I change the email address on my account?

To change email address on your myshoppingbd.com account,

  • Visit www.myshoppingbd.com.
  • SIGN IN by using your email address and password.
  • After you have logged in, you will see “EDIT” under Account information on your Dashboard.
  • Click on edit and fill up the field with your new email address

What if I forget my password/login id?

If you have forgotten your password,

  • Visit www.myshoppingbd.com.
  • Click on Sign In button.
  • You will be redirected to a page where there will be an option stating “ LOST MY PASSWORD”. Click on that button to be directed on a new page.
  • You will be required to fill up a field mentioning your email address which was used during registration at www.myshoppingbd.com.
  • After you have provided your email address, click on” Send me reset password instruction”.
  • Check your email inbox for notification on a new password.

I'm a wholesaler/retailer – can I buy from you in bulk?

 YES.  As a wholesaler you can buy in bulk quantity from us. In that caseemail your order at info@myshoppingbd.com. Someone from our customer care team will get in touch with you personally for assistance on ordering process.

I want to make a purchase on myshoppingbd.com, how do I do it?

  • First, you need to register here: www.myshoppingbd.com /customer/account/create/
  • Then visit the page where your desired product/s are displayed.
  • Click on your desired product. You shall now see a new page consisting all the product details. Fill up the quantity field and size (if applicable)
  • Now click on “Add to Cart”. If you want to continue shopping click “Continue Shopping” or if you want to check out “View Cart and Checkout”.
  • While proceeding to checkout there will be payment options available from which you can choose one according to your convenience (bKash, cash on delivery, master/visa). You will also have to provide your shipping address (location where you want to get the delivery).
  • Finally, click on “Place Order” and Checkout.

What are the payment options at myshoppingbd.com?

To purchase online, you can use your debit card, credit card, bKash or even pay cash when you receive delivery. You can also visit our showroom to pick up your order and make your payment during then.

Is using credit/debit cards safe on myshoppingbd.com?

YES. We are a Government approved site and are among the leading e-commerce web portals in this country. We maintain a strict customer confidentiality policy.  We guarantee 100% safety over using your credit and debit cards. We divert a customer’s payment request to online banking system. It’s as safe as when you charge your card to any card payment machine.

Does www.myshoppingbd.com deliver outside Dhaka?

Answer: We deliver products anywhere in Bangladesh through our effective delivery team.

Are there any hidden costs apart from the product price and shipping charges?

No. You will only need to pay the price of the product and delivery charge if you want to get home delivery for your order.

Question: How will I receive my money for the products which I have returned or canceled?

 You will be refunded BUT only for the products which are REFUNDABLE (check conditions during purchase). If you want to be refunded, please notify our customer care at info@myshoppingbd.com within 3 days since receiving delivery.

I’ve read the product description but still have a few questions. Who can I contact?

You can place your query at info@myshoppingbd.com or contact our customer care department at  +88 01869 88 17 17 (7 days a week (09:00 AM – 12:00 AM))

I don't have a credit/debit card. Can I still buy from myshoppingbd.com?

YES. You can use bKash/ DBBL mobile banking for your payment or pay Cash on Delivery incase you don’t have a debit or credit card.

Why my card payment is failing?

Your Card payment fails because of the reasons below –

  • You have entered your ATM Pin ( Asked for I-pin from your Bank, not all bank need I-pin)
  • Your card is not online activated
  • Your Bank does not support online Transaction.

2 Factor Authentication may be a reason please ask your bank

My card was declined. How do I resolve this?

Please contact your bank and check if your card is enabled for online transaction or availability of funds in your account. If you are still facing problems contact our customer care at +88 01869 88 17 17  for assistance.

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